Frequently asked questions
How Do I Register An Account?
Click on SIGN UP at the top of the page, punch in your email address, choose a password and click 'Create an account'. A welcome letter will be emailed to you with a verification link to activate your account. Click on the link and you are good to go!
If you want to remain even more Anonymous, we have an Auto-Register option, too! Just click on 'Autoregister' and you will be redirected to a page with your personal login URL. Please bookmark this URL (or keep it close at hand) for future logins. If you ever decide to move to an email/password account, you can do it anytime with no need to re-register.
I Haven’t Received The Welcome Email With The Verification Link.
There is a possibility that our email was marked as 'Spam', so be sure to check your 'Junk Mail' folder. To get emails from us further on, add our email address to your list of safe contacts.
I Forgot My Password. What Do I Do?
No worries, click on the “Forgot your password?” button on the “Sign in” page, enter your email and we will send you password reset instructions. Note however that we won't be able to restore your personal login URL if you lose it.
How do I Deposit?
Just navigate to “My Account”, click the 'Deposit' button and you will see a Bitcoin or Litecoin address for deposits like this: “1tGb3yUzGTqt7yBitaNF654HytxUi5c8u3”. Each player’s address is unique. We have 0-confirmation on deposits. Just transfer coins to that address and they will appear in your casino balance instantly!
How Do I Withdraw My Winnings?
To withdraw, just go to “My Account”, click the "Cashout" button and enter the amount you would like to withdraw. We require at least 1-confirmation of your deposit transaction to withdraw your funds. Other than that, withdrawals are instant. You can check the cashout transaction via blockchain.info and in mere minutes use your coins for other purposes.
Why can not I withdraw my winnings?
Maybe you do not clear the bonus. Check your account, "Bonuses" section and check the conditions of the bonuses. Receive bonuses or refuse - it is only your choice. If you made a few accounts with one browser, the security service could block your account, in this case to support and inform the problem will be solved. Or your deposit yet is not credited to the casino account. Track your transactions on blockchain.info
What happens if I lose my connection?
If you lose connection with our game servers, you will be able to continue playing from the point where the game stopped as soon as the connection is restored. The exception is multiplayer games.
Is Anonymous Casino Provably Fair?
Yes, our games are provably fair! You can check the result of any bet yourself immediately after each game. It's quick and no-brainer. We want you to have confidence in our bitcoin games. Read more here.
How secure is my money?
We use the latest technology, secure servers and best industry practices to make sure that all transactions and data flows are protected at all times. You can play with confidence knowing that we took care of your account safety. We do treat this seriously.
What are the minimums?
There is no minimum deposit, you can fund your account with any amount you want. Minimum withdrawal of 0,0001 BTC or 0.01 LTC.
What conditions welcome bonus?
Welcome Bonus starts when a deposit of 0,001 Bitcoins or 0,1 Litecoin. Once you have made your deposit and received your bonus they will then be subject to a 150 times wagering requirement which will need to be fulfilled before you can successfully request a withdrawal. These conditions apply to all slots. For table games and video pokers coefficient is applied 20. For roulette coefficient is applied 10. Go to "My account" page, section "Bonuses". There you can see your active bonus and how much you have left to wager it. ATTENTION: If you play bonus round you can not qualify for the jackpot.
I still have a question!
If you have any questions, please contact us at firstname.lastname@example.org and we will be glad to help.